Helpdesk Support Ticket Reassign/Escalate Team and Responsible

This App only Support Odoo Community Edition

With All Community Apps Dependencies

This app allows you to re-assign/Escalate support tickets to a responsible user and team and notify them by emails.

Main Features:

• Allow you to re-assign tickets to the user and notify them by email.
• Allow you to re-assign tickets to the team and notify Team Leader by email.