Repair Management

1. Configurations

Basic configuration and setting for the repair management.

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2. Tickets Process

How ticket is created and managed.

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3. Check Avaialbility

How ticket is created and managed.

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4. Material Request

How material or parts can be requested to internal warehouse

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5. PO Creation for Missing Material

How missing parts can be ordered directly from service ticket.

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6. Notification for Service Center

How notification or reminder sent to service department employee based on different roles and responsibilities.

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7. Email notification when item received/collected by customer

How the email notification sent to customer when item collected by customer.

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8. Email notification on ticket registration

How we can sent email notification on ticket registration inside system.

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9. Email Notification for available spare parts.

How notification for spare parts availability sent.

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