Car Repair Management, Diagnosis and Job Orders

App for Car Repair Management in Odoo

Car Repair Request, Car Diagnosis, Car Repair Job Order Management

Repair Management for Cars – Odoo App

All Types of Car Repairs | Car Mechanic Workshop

This app allows you to manage your business/industries/workshops of car repair with features listed below and screenshots.

Main Features :

• • 1. Website Request Form:
  • Your customer can send a car repair request from your website by submitting a form and also attaching documents/images while submitting a request from the website page.

• • 2. Car Repair Request Unique Number:Generation of unique car repair request on submission and record it as a repair request ticket number in the backend.

• • 3. Customer Portal:Customers can check the status of all car repair request tickets submitted by them on the my account page on the portal side of your website as shown.

• • 4. Car Repair Request Backend Management:Allow the repair manager / repair user to create and manage a diagnosis of car repair requests and create sales quotations and send them to your customer.

• • 5. Responsible:Allow repair manager / repair user to create job order / work order from repair ticket and assign it to responsible or technician or repair user.

• • 6. Configuration: Allow you to configure and manage car repair teams, services, and service types under the setup configuration menu.

• • 7. Cars and Cars Parts: Allow you to configure and manage cars and cars parts (as products in odoo).

• • 8. Car Repair Photos: Allow you to add more car repair-related images on the car repair request ticket form.

• • 9. PDF:Allow you to print car repair request reports in pdf format.

• • 10. Communication Message Chatter:Car repair user / manager / technician can communicate with customers using chatter and fill in timesheets for work they have done for that repair request.

• • 11. Close Ticket:The car repair request manager can close car repair tickets and send bills to customers (billing could be done from a quotation that has been created from the repair diagnosis). When the manager closes the ticket, feedback requests will be sent to customers by email.

• • 12. Feedback:The system allows your customers to give feedback and rating of car repair requests by clicking on the button on the email.

• • 13. Car Repair Team:Manage your car repair request tickets using assignment to car repair team.

• • 14. Report:Reports -> Car repair request in pdf, car repair label, and car repair analysis are available as shown in the below sample.

• 15. Note:For more details, you can watch the video and see the screenshots below.

Roles by Users:

• 1. Customer
• 2. Repair Manager
• 3. Repair User/Technician
• 4. Sales User

Role of Customer

• • Customers can create car repair/service requests from the website.
  • Customers can view submitted requests in my account portal.

Role of Repair Manager

• • Manager can assign requests to repair user/technician.
  • Manager can create car diagnosys from the ticket.
  • Print pdf report of car repair request.
  • Manager can close the ticket request at the end of the car repair.
  • Managers can also create quotations from diagnosys.
  • Filling timesheets.

Role of Repair User/Technician

• • Repair users can see and manage repair requests assigned by repair manager.
  • Repair users can create work orders and work on work order / job order.
  • Repair users can also create and manage car diagnosys from repair requests.
  • Repair user / technician can communicate with customers.
  • Filling timesheets.

Role By Sales User

• Sales users can send quotation by email to customer and work on quotation to make it order and then create invoice from order. (Odoo standard process).

Menus Available:

• Car Repair
  • Car Repairs/Service
    • Car Repairs/Service
    • Car Diagnosys
    • Car WorkOrders
  • Cars
    • Car Parts
    • Cars
    • Reports
  • Reports
    • Car Repair Requests
  • Configuration
    • Car Repair Teams
    • Service Types
    • Services