KnowSystem: Knowledge Base System

$99.00

Category: Extra Tools Tags: base, knowledge, KnowSystem:, system

Description

KnowSystem: Knowledge Base System

This is a full-featured Odoo knowledge management tool to be used in any industry and by any firm. The app serves to accumulate, curate, utilize, and share organizational knowledge within your company and outside it.

Record and keep knowledge

Drag and drop building blocks of the backend or website editors to construct professional-looking articles. Use simple text or HTML editors. Switch to the raw code when needed. Create and use knowledge templates.

Single view KMS navigation

Filter articles by the hierarchy of sections, by the tree of tags, or by knowledge types. Select articles step by step and proceed with mass actions. Sort and search in seconds

Get benefit of knowledge

Instantly access the knowledge base from any Odoo documents. Reference articles in messages and activities. Organize learning tours. Prepare instructions, guidelines, or eCommerce FAQs. Print or share knowledge

Wiki-like revisions

Restore any article version at any moment: the app keeps the history of knowledge updates. Breaking becomes harder than restoring

Portal or public knowledge base

Share articles with your partners or publish knowledge for any website visitor

Website documentation builder

Combine organizational knowledge into advanced documentation with comfortable navigation and search

Knowledge system statistics

Control views of articles, likes, dislikes, and contributions. Motivate discussions

Applied in any functional area

Use the app for any knowledge management business goal and for any set of Odoo apps.

Best knowledge base system for Odoo!

Excellent app and exceptional after-sales support.
Really well thought-out product and one of the best features is the contextual help by means of the tags. Really a game changer for us.
Keep up the great work FaOtools!

— Magnus

Outstanding app! Tremendous value for money, an absolute must have!

One of the features sorely lacking from Odoo has been a robust Wiki/documentation system. Using third party platforms is a massive headache: yet another system to maintain, users get distracted switching back-and-forth, and errors get made. Then you have to worry about training, additional logins, etc.
KnowSystem feels like a native/core app, is very well-polished, and extremely fast. It’s accessible from any screen, and the search results are instant (none of the latency inherent with most apps).The interface is elegant yet powerful, with robust access control, rich editing features, and version control. It’s simple to revert to previous entries, view audit trails, etc. It’s very intuitive for anyone familiar with Odoo; onboarding takes just a few minutes. The user guides are excellent.
This is invaluable for any organisation with a lot of documented information, SOPs, ISO compliance, or similar. If you’re using eLearning, it’s great for creating a help system / reminders. For example, noting key takeaways or specific instructions. The user can be in MRP, Sales, or any other function, and instantly lookup a guide. Since it overlays whichever screen you’re in, it doesn’t interrupt the workflow.
This dramatically increases efficiency, minimises questions, and helps keep everyone on the same page.
Oh, and customer service is excellent, faOtools stands behind their product. Thank you!

— [email protected]

KnowSystem is excellent – OdooTools offer great support, are very helpful and responsive

Our company needed the ability to add a Knowledge Base to our Odoo portal website for our customers to access article content on a membership-only basis. KnowSystem provided this and much more, along with ability to add search by section, set permissions to allow only certain partners access to articles by tag etc. OdooTools have been very helpful and implemented several features we suggested including automatic redirect upon login, customisable filters and a social sharing capability on articles. Overall a great app by a great company, something that massively adds to Odoo’s capabilities and is something that everyone could benefit from using.

— Chris Mann

Very functional application and responsive support

Our company produces medical laser equipment and we use KnowSystem to streamline the knowledge base of our company. Convenient search system and classification of content, as well as access rules for groups and even for individual users.

— Svetlana

Great app and professional team

The app is great the the team is very professional in both response timing and problem solving.

Highly recommended.

Marco from ALO.zone.

— Marco Carboni

Excellent system

Excellent system.

— Gordon

A great tool from some very nice developers!

KnowSystem is a great tool and a game changer for us. Finally a place to put all our company know-how. I highly recommend it. And also important to us: We got great support from FaOtools too. A rare thing in this busy world. thx!

— Eisberger

Excellent app and support.

Great app and a very helpfull support. Openess to improve their products is outstanding.

— Lucas Huber

Single-view knowledge navigation

Prepare the hierarchy of knowledge sections to instantly switch between knowledge areas
Define the tree of tags for quick navigation and deeper knowledge structuring
Introduce knowledge base typology to distinguish kinds of articles in a single click
Create, update, and reorder tags, sections, or types right from the KnowSystem interface. Print all articles related to a certain tag or a section
Instantly search KMS sections and tags right on the navigation panel

Manage and launch learning tours
Sort knowledge articles by views, a score of likes, title, author, section, and create and write dates
Pick articles up step by step: the selection is not cleared with a new search or when you opened a record. Proceed mass action(s) for all chosen items
Update knowledge in batch: assign new section (incl. dropping articles to the left navigation panel), change or remove tags, print multiple articles as a single PDF, follow/unfollow discussions, publish/unpublish articles, export articles to an Excel table, archive or restore items, add articles to learning tours and documentations, mark knowledge records as favorite, duplicate articles.