KnowSystem lets organize a web portal personally for each Odoo partner by selecting articles to be shared. To that end turn on the option ‘Portal KnowSystem’

Design an article specifically for a definite company, or use the same knowledge experience among multiple clients

Knowledge articles are available for portal users if: (a) these articles are published; (b) these articles have user-related tags

To assign a KnowSystem tag for a partner do one of the following: (a) go to a partner form and enter the field ‘KnowSystem tags’; (b) on a tag form define ‘Allowed partners’

Optionally allow partners to print knowledge pieces, like, or share articles.

To make self-service possible: make your knowledge base available also for unauthenticated users. To that goal, turn on the option ‘Public KnowSystem’

Only articles which are published will be available for website visitors

To publish specific knowledge parts: apply the mass action ‘Publish’ or push the button ‘Actions > Publish on website’ on an article form

To show tags and article types in the portal and website do not forget to publish them. Knowledge sections will be shown only if they have articles for observation

Customize the knowledge portal: hide/show the navigation by tags and types or the whole navigation, prepare introduction or navigation hints, and add section tooltips.