Description
TicketGo SaaS – Support Ticket System
TicketGo SaaS is an adequately designed ticket managing PHP system that facilitates a great user experience for your Clients / Customers / End-User. Accessible by multiple Agents and Admins, this tool helps in managing tickets generated by Clients / Customers / End-User. By adequately managed support you can close the generated tickets.
What to expect from TicketGo SaaS
- An effective dashboard with a graphical representation of categories and tickets. Get insight on several agents as well as open and closed tickets.
- Facilitates multiple admin usage
- Generates ease for clients in creating tickets
- You can add multiple agents to resolve queries
- End-user can chat with the agent
- Search tickets by a unique number
- Make custom your new ticket form
- Change the ticket status to in progress, on hold, or closed
- Maintaining personal notes for each ticket
- Create various categories for easy customer resolution
- Knowledge Base Module
- Multiple language access
- Wizard installation
- An expressive, elegant syntax using Laravel
- A user-friendly RTL experience for the customers using Arabic, Hebrew, and Urdu-like languages
- Any of the plans’ payments can be done using 10 diverse payment gateways namely Stripe, PayPal, Paystack, Flutterwave, Razorpay, Paytm, Mollie, Skrill, Mercado Pago, CoinGate, Paymentwall
- Built with Laravel 9
