Ticky Helpdesk Support Ticketing System & Knowledge base

$12.00

Categories: PHP Scripts, Scripts & Code Tags: client management, client support, customer management, customer support, help center, help desk, knowledge base, PHP Scripts, Scripts & Code, support, support center, support desk, support system, support ticket, ticket, ticket system, ticketing

Description

Description

Ticky Helpdesk – Support Ticketing System & Knowledge base

Ticky is a self-hosted Help Desk Software with a very clean and simple user interface that will help you to manage your customers’ support tickets and your online knowledge base in an efficient way.

Features

Tickets Management
Knowledge Base Management
Customers and Employees Management
Categories Management
Knowledge base rating
Knowledge base friendly URLs
Knowledge base search
Social Login, users can signin with Envato, facebook and google.
Multilingual you can add / translate the app to your own language just from the Dashboard
Receive Email notifications on each new Ticket or Ticket reply
Auto close ticket, Resolved tickets can be closed after X days automatically
Auto assign Tickets to available agents
Manage Saved replies to quickly answer common tickets
Search for Customers, Articles, Tickets and categories for admins
Professional Design
Rich Text Editor with upload image support
Easy Installation and update
High Performance
And much more…

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 7 days if a new version is released. Get free support within 7 days.

2. After the purchase is confirmed, download links will be available for 7 days. If a license is required, please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3.mailto:contact We provide Mobile, PHP script installation services for $19.90. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email contact@gplodoo.store or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.